17+ hour, 18+ min ago  (543+ words) When policyholders call in a claim, they have a story to tell. A human call-center employee likely does not have time to listen, but an AI voice assistant has all the time in the world. AI can also pick out…...

3+ week, 1+ day ago  (453+ words) AI still has far to go to reliably and accurately assess damage claims with aerial and satellite imagery, according to David Heathcote, head of intelligence at Mc Kenzie Intelligence Services, a London-based insurance intelligence service. As insurers set guidelines for…...