News
AI won’t replace human claims processors, VA officials say, as Democrats worry over staffing levels
5+ hour, 44+ min ago (480+ words) Artificial intelligence tools the Department of Veterans Affairs is using to speed up disability claims processing will not replace human reviewers, agency officials told lawmakers Monday, but Democrats contend claims processing also need sufficient staffing levels, not just new technology....
VA is increasingly looking to AI to enhance claims processing
4+ mon, 1+ week ago (875+ words) The Department of Veterans Affairs has already been using some artificial intelligence tools to better process benefits claims, with the agency planning to further leverage these capabilities to expedite its turnaround times. Veterans earn healthcare, education, pension, disability and other…...
AI is helping VA speed up claims processing, but Dems worry about errors
2+ mon, 4+ week ago (1018+ words) The Department of Veterans Affairs has been using artificial intelligence to speed up its processing of veterans’ benefits claims, but VA officials told lawmakers that human reviewers make the final decisions and that greater use of the emerging capabilities has…...